RESOURCES FOR RESIDENTS
Have you suffered a loss of income? Worried about paying your rent?
We know that many of our residents have suffered job and income loss during the pandemic and may struggle to pay rent. If you find yourself in this situation, here are some recommendations.
United Way’s 211.orgBy dialing 211 from any phone or visiting 211.org, you can search by zip code to access a hotline that connects you to emergency rent and utilities assistance, food assistance, relief for “gig economy” workers and contractors, mental health and other supportive services. All calls are confidential, can be made anonymously and callers can request translations services for 180 languages.
Salvation ArmySearchable database of support services by zip code, city or state. They also offer counselors available via phone (in English and Spanish) to help people connect with local services: 844-458-4673.
Catholic CharitiesReliable source of financial support for housing and more. Residents can identify their local chapter to learn more.
Unemployment InsuranceIf you are eligible for unemployment benefits, this site with help you learn how to apply for them as welfare or temporary assistance and other programs and services.
Resident Relief FoundationOrganization dedicated to helping responsible residents stay in their apartments during an unexpected financial emergency. You can apply for support, but managers can refer residents for financial aid.
Rent AssistanceA directory of rental assistance agencies and organizations that can help residents pay their rent.
Community Action AgencyThis resource will help residents find out what services they might be able to access locally, such as emergency payment assistance for rent or utilities.
Help with BillsResidents can learn about government programs to help pay for home energy bills and other expenses.
Grantspace by CandidDatabase of national and state grant funds available to help with a wide variety of situations, including special grants for occupations (e.g., nurses, bartenders, hospitality workers, freelancers, first responders) as well as needs (e.g., pet care expenses).
After 4 years of living at 11E, I can say this is this is the BEST PLACE TO LIVE IN JACKSONVILLE. The rates are very reasonable, the location is unbeatable, covered parking is included, the views of the city are amazing, downtown events are great, the attached restaurant is fantastic and well-priced, and the management are truly kind people.- Cole
I love the staff, Emiko, Alex, Andrea, and Ashleigh. I feel completely comfortable and safe living here, and always feel welcome to stop in with the staff to say hello. This is a great place to live, and the staff make it great!! Great team!! Love!
I love The Carling. The staff is professional and courteous. The apartment complex is well-maintained. It is convenient to places downtown and it is relatively quiet. The amenities are also very good as well and I think this is very nice...
My husband and I love this building and staff. This has been hands down the best experience we have had. Everyone on the staff are fantastic, friendly, understanding and love where they work. There is a lot to see and do downtown and this building is right in the middle of it all. We love the apartment and never hear our neighbors. All of the other residents are very friendly and courteous to each other. The building is breath taking and a must for any history lover.